If you are not satisfied with your purchase, you may return it within 48-Hours of placing your order: If we supply the wrong product or if the product is in any way faulty or damaged, we will exchange it for the correct one. If you are not happy with the product and it was not what you were looking for, we will refund your purchase price excluding costs related to shipping, packaging, handling, online payment collection charges, tax, anything that you have already consumed etc…
In order to start the refund process you will need to notify our sales team about your dissatisfaction within 60 days of placing your order. In order to be eligible for the refund:
- You Can’t use the product or consume it. Just Check the product after open the package. Any product you return must be in the same condition you received it and in the original packaging.
- You will need to return all the contents of the package that were sent to you including the sealed bottles, instructions material if any, invoice, complimentary products etc…
- The return shipment address will be emailed to you by our sales team upon request.
- The return package should reach us within 48-Hours of receiving your initial order.
- None of the contents of the box should be torned, damaged or missing.
- You will be required to bear return shipment cost.
- The refund amount will be sent through cheque in the name of the person who ordered the product
- The cheque will be processed within 60 days of receiving your package back.